1. Introduction
MXEL ("we," "our," or "us") operates the mxel.com platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency token distribution platform.
2. Information We Collect
2.1 Wallet Information
- Solana wallet addresses (public blockchain addresses)
- Transaction signatures and blockchain interactions
- Token balances and distribution history
2.2 Platform Account Information
When you connect third-party platforms via OAuth, we collect:
- YouTube: Channel ID, channel name, subscriber count, public profile information
- Patreon: User ID, username, campaign information, patron counts, pledge amounts, email (if granted)
- Twitch: User ID, username, follower count, public profile information
We only request and store the minimum information necessary to verify your creator/patron status and calculate token distributions.
2.3 Usage Data
- IP addresses and browser information
- Platform usage patterns and interaction data
- Error logs and performance data
3. How We Use Your Information
- Token Distribution: Calculate and distribute MXEL tokens based on verified support metrics
- Account Management: Maintain your user account and platform connections
- Verification: Verify creator status and patron contributions
- Platform Improvement: Analyze usage patterns to improve our services
- Security: Detect and prevent fraud, abuse, and security threats
- Legal Compliance: Comply with applicable laws and regulations
4. How We Share Your Information
We do NOT sell your personal information. We may share information with:
- Blockchain Networks: Wallet addresses and transactions are publicly visible on Solana blockchain
- Service Providers: Third-party services that help us operate the platform (hosting, analytics, security)
- Legal Requirements: When required by law, court order, or government authorities
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Third-Party Platform Data
We access your YouTube, Patreon, and Twitch accounts only through official OAuth protocols. We:
- Request only the minimum necessary permissions
- Store access tokens securely and encrypted
- Refresh tokens only when needed for platform synchronization
- Delete platform connections when you disconnect your account
You can revoke MXEL's access at any time through each platform's security settings.
6. Data Security
We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS/SSL)
- Encrypted storage of sensitive data (OAuth tokens)
- Secure database access controls
- Regular security audits and updates
- Multi-signature controls for token vaults
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide services to you
- Required for legal, tax, or accounting purposes
You can request account deletion at any time. Blockchain transactions are permanent and cannot be deleted.
8. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request transfer of your data
- Objection: Object to certain data processing activities
- Withdraw Consent: Revoke previously given consent
To exercise these rights, contact us at privacy@mxel.com
9. Cookies and Tracking
We use:
- Essential Cookies: Required for platform functionality (authentication, security)
- Preference Cookies: Remember your settings (theme, language)
- Analytics: Understand how users interact with our platform
You can control cookies through your browser settings.
10. Children's Privacy
MXEL is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it immediately.
11. International Users
MXEL operates globally. Your information may be transferred to and processed in countries other than your own. By using MXEL, you consent to such transfers.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance.
13. Contact Us
For questions about this Privacy Policy or your data:
- Email: privacy@mxel.com
- Website: https://mxel.com/contact
14. Blockchain Transparency
Important: All MXEL token transactions occur on the Solana blockchain, which is public and permanent. Your wallet address and transaction history are visible to anyone. Consider this when using the platform.